Thank you for shopping with Cloud Mart. We
strive to ensure that our customers have a satisfactory shopping experience. If
you are not entirely satisfied with your purchase, we're here to help.
1. All returns are subject to verification
and inspection.
2. To initiate a return, you must contact us at support@cloud-mart.com within 7
days of receiving your order.
3. Items must be returned in their original condition, including tags,
packaging, and any accessories that came with the product.
4. Products that are damaged, altered, or not in their original condition will
not be eligible for return.
5. The cost of return shipping will be borne by the customer unless the return
is due to a defective or incorrect product.
1. Once your returned item is received and
verified, we will notify you of the status of your refund.
2. Refunds will be processed within 7 working days from the date of approval.
3. The refund will be credited to the original payment method used during the
purchase.
4. Please note that it may take additional time for your bank or credit card
issuer to reflect the refund in your account.
For any questions or concerns regarding our
Return and Refund Policy, please contact us at:
Email: support@cloud-mart.com
